AWS Managed Services

We are proud to offer AWS Managed Services, a comprehensive solution for managing and optimizing your AWS environment. Our service is built on key cloud concepts, design principles, and architectural best practices, with a focus on delivering the six AWS Well-Architected Pillars: Operational excellence, Security, Reliability, Performance, Cost optimization, and Sustainability.

The six pillars of the AWS Well-Architected FrameworkThe six pillars of the AWS Well-Architected Framework

Our ITIL-compliant processes and certified team will establish monitoring and incident management, backup and disaster recovery procedures, and provide support for your AWS environment. As an official AWS Advanced Tier Services Partner, our certified staff will work with you to design, architect, build, migrate, and manage your workloads and applications on AWS, accelerating your journey to the cloud and optimize your environment utilizing AWS Well-Architected principles and frameworks.

We also offer a range of add-on services to enhance your experience such as monitoring and incident management on 24/7 basis, third-line support, permissions management and cost management. With flexible options and no binding period, it's easy to sign up for our managed services and take control of your AWS environment.

Service Features

AWS Advanced Consulting Partner

Your AWS Environment will be in good hands, as we are an official AWS Advanced Tier Services Partner. We help our customers to design, architect, build, migrate, and manage your workloads and applications on AWS, accelerating your journey to the cloud.

AWS Well-Architected

With our service, we include time with our certified AWS Solution Architects. They will help you further optimize your environment by utilizing AWS Well-Architected principles and frameworks.

AWS Certified Staff

Our staff has decades of combined experience with AWS and hold and extensive range of AWS certificates. You will work with AWS certified SysOps Administrators, certified DevOps engineers, and certified developers when you sign up for our managed services.

Monitoring & Incident Management – Business hours

Our team will proactively review and respond to incidents and alarms in your cloud environment, tweak and tune the environment to mitigate events that could trigger alarms to ensure uninterrupted service and minimum downtime during business hours. They will also work to resolve potential threats and obstacles to your operations and establish backup and disaster recovery procedures to ensure your company's business continuity.

Monthly review

At the beginning of every month, we hold a monthly retrospective meeting with you to review the SLA report and service performance, as well as to discuss potential improvements to the cloud environment to mitigate events that could trigger alarms.

No Binding Period

No multi-year contracts, penalties for early termination, or minimum purchase price are required to sign up for managed services. It really is that easy.

Monitoring & Incident Management – 24/7 (add-on)

This service add-on includes responding to critical incidents outside working hours, ensuring uninterrupted service, and minimum downtime.

Third-Line Support (add-on)

This add-on service includes the resolution of support cases related to the application which require specific expertise and deep knowledge of the application.

Available for applications developed by Miracle Mill and is subject to time and material pricing.

Permissions Management (add-on)

With our permissions management service, we assist you in managing permissions to control access to human and machine identities that need access to your cloud environment and your workloads, granting them only the permissions they need to perform certain tasks.

Our team will review the permissions management setup on a quarterly basis, continuously ensuring permissions are managed properly.

Cost Management (add-on)

With our cost management service, you can estimate, budget, and control your costs with the goal to keep your cloud spending within an approved budget. We will assist you to optimize your costs in multiple dimensions: reduce your cost for infrastructure, your personnel costs, and costs related to unused or underused hardware and capacity.

The service includes initial review and establishing fundamental setup, as well as monthly, quarterly, and yearly reviews to continuously ensure costs are managed properly.

Get started with AWS Managed Services

Small

AWS Monitoring and Incident Management

  • bulletIn

    Up to 5 users and 1 workload*

  • bulletIn

    Environment Monitoring

  • bulletIn

    Proactive service/ Cost optimisation

  • bulletIn

    Alarm and Incident handling

  • bulletIn

    Business Hours Support

  • bulletIn

    Monthly Calls Outlining Future Optimisations

  • bulletIn

    Support with our AWS certified Solutions Architect

995 EUR / Month

Business

AWS Monitoring and Incident Management

  • bulletIn

    Includes the same great core features as the Small package

  • bulletIn

    Substantially increased capacity of up to 20 users and 3 workloads*

1995 EUR / Month

Enterprise

AWS Monitoring and Incident Management

  • bulletIn

    This enterprise offering is designed to provide a comprehensive, customized solution for large organizations using AWS, with predictable costs and a dedicated team of experts to support your operations.

  • bulletIn

    Extended support options

  • bulletIn

    Contact us for pricing estimates

Pricing Details

*A workload is a collection of resources and code that delivers business value, such as a customer-facing application or a backend process. A workload might consist of a subset of resources in a single AWS account or be a collection of multiple resources spanning multiple AWS accounts.

Optional 24/7 support available starting at 2995 Euro / Month.

Our Amazon Web Services Partnership

2
AWS Competencies
3
Partner Programs
90+
AWS Certifications
20+
AWS Customer Launches

We are a proud AWS Advanced Tier Services Partner!

Miracle Mill has partnered with AWS as the leading cloud-native solutions provider for small and medium businesses in Europe. Through our expertise and partnership with AWS, we've helped organizations grow and reach their business goals using the cloud. We continue to focus on our AWS partnership by participating in programs, competencies and training available only to AWS partners, and packaging this competence in offerings with transparent pricing available to clients of all sizes.

Related Services

Read About Our Experience With AWS Managed Services

Featured Articles
AWS Well-Architected Framework
What is the Well-Architected Framework?

The AWS Well-Architected Framework is a tool to help cloud design but what does it do exactly? We discuss the key elements and how it can benefit you

Learn more
Case Study
Migrating to the cloud to design for great customer relations

SmartGolfa is a web and mobile platform that allows users to play golf at their own pace. Users can buy golf packages that can be used throughout a network of courses in Sweden, according to their schedule. Teevolution started SmartGolfa in 2009. Since its launch, the platform has experienced continuous growth. The idea for SmartGolfa was born from the simple concept of making golf more digitally accessible and opening the market to a new audience, by keeping costs down. The application allows users to book start times on 60+ golf courses and buy greens fees. Users also have the option to be rewarded with free greens fees by recruiting friends. Users log in with their phones to purchase packages that can be used throughout the golfing season. SmartGolfa is a web and mobile platform that allows users to play golf at their own pace. Users can buy golf packages that can be used throughout a network of courses in Sweden, according to their schedule. Teevolution started SmartGolfa in 2009. Since its launch, the platform has experienced continuous growth. The idea for SmartGolfa was born from the simple concept of making golf more digitally accessible and opening the market to a new audience, by keeping costs down. The application allows users to book start times on 60+ golf courses and buy greens fees. Users also have the option to be rewarded with free greens fees by recruiting friends. Users log in with their phones to purchase packages that can be used throughout the golfing season.

Learn more
Articles
What is Cloud Computing?

Cloud computing is everywhere but often it’s hard to say exactly what it is. Read our article to learn where it started, what it does and how it can help your business.

Learn more
Case Study
AWS DevOps automates release management

Spike Diamond is a UK based publisher known for online publications such as Holler Country, an online magazine covering news and insight from the world of country music.

Learn more

Frequently Asked Questions

closeQuestion

How come there is no different cost based on the exact configuration?

We work with a large set of our own templates based on our previous experience which we start with, and we take the risk if it comes to a complex scenario. We are confident in our ability to handle most cases with ease.