We are proud to offer AWS Managed Services, a comprehensive solution for managing and optimizing your AWS environment. Our service is built on key cloud concepts, design principles, and architectural best practices, with a focus on delivering the six AWS Well-Architected Pillars: Operational excellence, Security, Reliability, Performance, Cost optimization, and Sustainability.
Our ITIL-compliant processes and certified team will establish monitoring and incident management, backup and disaster recovery procedures, and provide support for your AWS environment. As an official AWS Advanced Tier Services Partner, our certified staff will work with you to design, architect, build, migrate, and manage your workloads and applications on AWS, accelerating your journey to the cloud and optimize your environment utilizing AWS Well-Architected principles and frameworks.
We also offer a range of add-on services to enhance your experience such as monitoring and incident management on 24/7 basis, third-line support, permissions management and cost management. With flexible options and no binding period, it's easy to sign up for our managed services and take control of your AWS environment.
Your AWS Environment will be in good hands, as we are an official AWS Advanced Tier Services Partner. We help our customers to design, architect, build, migrate, and manage your workloads and applications on AWS, accelerating your journey to the cloud.
With our service, we include time with our certified AWS Solution Architects. They will help you further optimize your environment by utilizing AWS Well-Architected principles and frameworks.
Our staff has decades of combined experience with AWS and hold and extensive range of AWS certificates. You will work with AWS certified SysOps Administrators, certified DevOps engineers, and certified developers when you sign up for our managed services.
Our team will proactively review and respond to incidents and alarms in your cloud environment, tweak and tune the environment to mitigate events that could trigger alarms to ensure uninterrupted service and minimum downtime during business hours. They will also work to resolve potential threats and obstacles to your operations and establish backup and disaster recovery procedures to ensure your company's business continuity.
At the beginning of every month, we hold a monthly retrospective meeting with you to review the SLA report and service performance, as well as to discuss potential improvements to the cloud environment to mitigate events that could trigger alarms.
No multi-year contracts, penalties for early termination, or minimum purchase price are required to sign up for managed services. It really is that easy.
This service add-on includes responding to critical incidents outside working hours, ensuring uninterrupted service, and minimum downtime.
This add-on service includes the resolution of support cases related to the application which require specific expertise and deep knowledge of the application.
Available for applications developed by Miracle Mill and is subject to time and material pricing.
With our permissions management service, we assist you in managing permissions to control access to human and machine identities that need access to your cloud environment and your workloads, granting them only the permissions they need to perform certain tasks.
Our team will review the permissions management setup on a quarterly basis, continuously ensuring permissions are managed properly.
With our cost management service, you can estimate, budget, and control your costs with the goal to keep your cloud spending within an approved budget. We will assist you to optimize your costs in multiple dimensions: reduce your cost for infrastructure, your personnel costs, and costs related to unused or underused hardware and capacity.
The service includes initial review and establishing fundamental setup, as well as monthly, quarterly, and yearly reviews to continuously ensure costs are managed properly.
Up to 5 users and 1 workload*
Environment Monitoring
Proactive service/ Cost optimisation
Alarm and Incident handling
Business Hours Support
Monthly Calls Outlining Future Optimisations
Support with our AWS certified Solutions Architect
Includes the same great core features as the Small package
Substantially increased capacity of up to 20 users and 3 workloads*
This enterprise offering is designed to provide a comprehensive, customized solution for large organizations using AWS, with predictable costs and a dedicated team of experts to support your operations.
Extended support options
Contact us for pricing estimates
Pricing Details
*A workload is a collection of resources and code that delivers business value, such as a customer-facing application or a backend process. A workload might consist of a subset of resources in a single AWS account or be a collection of multiple resources spanning multiple AWS accounts.
Optional 24/7 support is available starting at 2995 Euro / Month.
We are a proud AWS Advanced Tier Services Partner!
Miracle Mill has partnered with AWS as the leading cloud-native solutions provider for small and medium businesses in Europe. Through our expertise and partnership with AWS, we've helped organizations grow and reach their business goals using the cloud. We continue to focus on our AWS partnership by participating in programs, competencies and training available only to AWS partners, and packaging this competence in offerings with transparent pricing available to clients of all sizes.
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