Join Our Team

Miracle Mill is looking for a Customer Success Manager to join our team and help us grow our existing accounts. If you are a fluent English speaker, with impressive communication skills, have a proven sales track record and know your way with customers, you should keep reading!

• Working on establishing and nurturing the relationships with our existing customers
• Onboard new customers
• Be the voice of the customer to mitigate and solve any risks
• Participate in bi-weekly product demos, to monitor timelines and verify agreed deliverability
• Produce monthly status reports for each customer assigned
• Produce accurate projections about the future needs of the customers, the potential to sell more and identified risks.
• Collaborate closely with HR, Finance and Solutions architects in order to address the different needs of the customer and the process.
• Participating in other sales efforts

• University degree in Business or related studies
• Proficient in both written and spoken English
• Fluent in both written and spoken Swedish
• 2+ years of experience in account management
• Proven sales track record
• An understanding of agile methodologies in software development
• Able to take ownership of work
• At least 2 references from previous positions

• Self-confidence
• Integrity
• Open mindedness
• Communication skills
• Organisational skills
• Presentation skills
• Working experience in the Tech industry or technical background

• Competitive compensation
• Premium equipment
• 20+ paid vacation days
• Private health insurance
• Personalised career path
• An international, friendly and collaborative environment
• Possibility for learning and self-realisation
• Flat hierarchy and inclusive environment