Join Our Team

Customer Success Manager


Miracle Mill is looking for a Customer Success Manager to join our team and help us grow our existing accounts. If you are a fluent English speaker, with impressive communication skills, have a proven sales track record and know your way with customers, you should keep reading!

Primary Responsibilities
  • Working on establishing and nurturing the relationships with our existing customers 
  • Onboard new customers 
  • Be the voice of the customer to mitigate and solve any risks 
  • Participate in bi-weekly product demos, to monitor timelines and verify agreed deliverability 
  • Produce monthly status reports for each customer assigned 
  • Produce accurate projections about the future needs of the customers, the potential to sell more and identified risks. 
  • Collaborate closely with HR, Finance and Solutions architects in order to address the different needs of the customer and the process. 
  • Participating in other sales efforts 
  • University degree in Business or related studies 
  • Proficient in both written and spoken English 
  • Fluent in both written and spoken Swedish 
  • 2+ years of experience in account management  
  • Proven sales track record 
  • An understanding of agile methodologies in software development 
  • Able to take ownership of work 
  • At least 2 references from previous positions 
Desired Skills
  • Self-confidence 
  • Integrity 
  • Open mindedness 
  • Communication skills 
  • Organisational skills 
  • Presentation skills 
  • Working experience in the Tech industry or technical background 
We Offer
  • Competitive compensation 
  • Premium equipment 
  • 20+ paid vacation days  
  • Private health insurance 
  • Personalised career path 
  • An international, friendly and collaborative environment 
  • Hybrid work model 
  • Possibility for learning and self-realisation 
  • Flat hierarchy and inclusive environment 

Don’t have all the qualifications?

Don’t worry, we can help you get there. We still encourage you to apply!

Apply now

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