Join Our Team

Miracle Mill is looking for a Customer Success Manager to join our team and help us grow our existing accounts. If you are a fluent English speaker, with impressive communication skills, have a proven sales track record and know your way with customers, you should keep reading!

• Working on establishing and nurturing the relationships with our existing customers 
• Onboard new customers 
• Be the voice of the customer to mitigate and solve any risks 
• Participate in bi-weekly product demos, to monitor timelines and verify agreed deliverability 
• Produce monthly status reports for each customer assigned 
• Produce accurate projections about the future needs of the customers, the potential to sell more and identified risks. 
• Collaborate closely with HR, Finance and Solutions architects in order to address the different needs of the customer and the process. 
• Participating in other sales efforts 

• University degree in Business or related studies 
• Proficient in both written and spoken English 
• Fluent in both written and spoken Swedish 
• 2+ years of experience in account management  
• Proven sales track record 
• An understanding of agile methodologies in software development 
• Able to take ownership of work 
• At least 2 references from previous positions 

• Self-confidence 
• Integrity 
• Open mindedness 
• Communication skills 
• Organisational skills 
• Presentation skills 
• Working experience in the Tech industry or technical background 

• Competitive compensation 
• Premium equipment 
• 20+ paid vacation days  
• Private health insurance 
• Personalised career path 
• An international, friendly and collaborative environment 
• Hybrid work model 
• Possibility for learning and self-realisation 
• Flat hierarchy and inclusive environment